Please read these terms carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these Terms.
You should print a copy of these Terms for future reference, however, please note paragraph 20 below which explains that we may change these Terms from time to time. Please understand that if you refuse to accept these terms, you will not be able to order any Products from our Site.
- INFORMATION ABOUT US
1.1 TEDDINGTON Pharmacy is UK Based business with registered address at, 113 Stanley Rd, Teddington, Middlesex TW11 8UB– Email: teddington.pharmacy@nhs.net
- SERVICE AVAILABILITY
Our site can be accessed from any geographical location. The service is provided from the UK.
- YOUR STATUS
By placing an order through our Site, you warrant that:
(a) You are legally capable of entering into binding contracts and
(b) You are at least 16 years old (c) If you are accessing the site from a location outside of the UK, you are responsible for compliance with your local laws and regulations which govern access to medicines and advice.
- REGISTERING
To register with TEDDINGTON Pharmacy you must be over sixteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provide when updating your personal details.
- HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
5.1 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Products or Services. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Products or Services (as the case may be) has been dispatched (the Dispatch Confirmation) or conducted. The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
5.2 The Contract will relate only to those Products or services whose dispatch we have confirmed in the Dispatch Confirmation. We may choose not to accept your order, or any part of it, for any reason and will not be liable to you or to anyone else in those circumstances. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation. If the Products that you have offered to buy are not available we will notify you of this by email. If we do not accept your order, or any part of it, and/or we notify you that any Product that you have offered to buy is unavailable, any cash refund that we make will be by a payment to the original payment card that you used when you paid for that Product..
- OUR PRODUCTS
The sale of any Product by us does not mean that we consider it safe or suitable for you and/or the person who you have bought it for. Before buying any of our Products you must, where appropriate, check with a suitably qualified medical practitioner or pharmacist that it is safe and suitable for you and/or for the person who you have bought it for, and follow their advice on any appropriate dosage and/or other limitation that they consider advisable in respect of the Product’s use. Before using the Product, you must read and make sure that you understand any instructions on its label and/or which may accompany it. Without prejudice to the warranty given in paragraph 11.1 below, we give no warranty that any Product will be effective, and/or appropriate or suitable, for you and/or the person who you have bought it for, and, without prejudice to the general nature of the disclaimer in paragraph 11, we disclaim all liability arising as a result of any Product proving to be unsafe or unsuitable for you and/or any person who you have bought it for and/or as a result of any failure to follow any instructions on the label and/or accompanying the Product.
- AVAILABILITY AND DELIVERY
7.1 Subject to due payment for the Products as set out in paragraph 10.6 below, our order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances
7.2 Certain items are required to be stored at cool temperature 2-8 Degrees Celsius or need to be temperature maintained. When these items are despatched, we will ensure they are packaged to maintain temperature for 72 hours. In the event that they are in transit longer than 72 hours, the expiry date maybe be affected. In this case, you agree to read and understand the manufacturers advice and any effect it may have to the expiry or suitability of the product. The manufacturers information leaflet enclosed within the product will give you information on what to do if the product has been stored outside of the recommended temperature.
7.3 If you are ordering an Item from outside the UK, you warrant that you are legally able to order and receive this item at the delivery location. You are responsible for all local laws that govern ordering and acceptance of items you have ordered from TEDDINGTON Pharmacy. TEDDINGTON Pharmacy is a UK pharmacy and warrants all laws in the UK are followed.
- RISK AND TITLE
8.1 The Products will be at your risk from the time of delivery
8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
- PRICE AND PAYMENT
9.1 The price of any Products will be as quoted on our Site from time to time, except in cases of obvious error. TEDDINGTON Pharmacy will charge VAT on all sales, as required, and/or at the rate required, by UK law. By purchasing through TEDDINGTON Pharmacy you will be charged for a clinical consultation and/or the price for the medication/item. The price quoted will include both the consultation and the medication/item (if applicable).
9.2 All prices quoted exclude delivery costs, which will be added to the total amount due as set out in our Delivery Guide which is accessible from the store menu.
9.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
9.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
9.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.